Privacy Policy

Last Updated: March 15, 2025

Introduction

This Privacy Policy describes how Kuai Sourcing ('we', 'us', or 'our') collects, uses, and shares information about you when you use our website, mobile applications, and other online products and services (collectively, the 'Services') or when you otherwise interact with us. This Policy applies to all users of our Services worldwide. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services.

Information We Collect

We collect information about you in various ways depending on how you interact with our Services, including information you provide directly, information collected automatically, and information from third parties.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, to communicate with you, and to comply with applicable laws.

Providing and Improving Our Services

We use your information to process sourcing requests, facilitate transactions between you and suppliers, deliver products, and improve our platform's functionality and user experience.

Communications

We use your information to communicate with you about your account, orders, and our Services, including sending updates, security alerts, and support messages.

Research and Development

We use information to identify trends, usage patterns, and areas for improvement in our Services and to develop new products and features.

Legal Compliance and Protection

We use information to comply with legal obligations, resolve disputes, and enforce our agreements, including our Terms of Service.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information Sharing and Disclosure

We may share your information with the following categories of recipients:

  • Service Providers

    We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

  • Business Transfers

    If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

  • Legal Requirements

    We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  • With Your Consent

    We may share your information with other parties with your consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee that the information we collect will never be accessed, used, or disclosed in a manner inconsistent with this Privacy Policy.

Our security measures include:

  • Encryption of sensitive data both in transit and at rest
  • Restricted access controls for our employees and contractors
  • Regular security monitoring and testing
  • Employee training on privacy and security practices

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access

You may request access to the personal information we have about you.

Right to Correction

You may request that we correct inaccurate or incomplete information about you.

Right to Deletion

You may request that we delete your personal information, subject to certain exceptions.

Right to Object

You may object to our processing of your personal information in certain circumstances.

Right to Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided in the 'Contact Us' section below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Kuai Sourcing operates globally, which means your information may be transferred to, stored, and processed in countries other than the one in which you reside, including China and the United States. These countries may have data protection laws that are different from those in your country.

Safeguards

When we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we use specific contractual clauses approved by the European Commission or other appropriate safeguards to protect your information.

Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe we have collected personal information from a child under 16, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means, such as email. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your privacy rights and choices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Contact Details:

Kuai Sourcing

Email: privacy@kuaisourcing.com

Shanghai, China

We will respond to your request within the timeframe required by applicable law, typically within 30 days.

Legal Basis for Processing (For EEA, UK, and Swiss Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we collect and process your personal information on the following legal bases:

  • Consent: When you have given your consent to the processing of your personal information for specific purposes.
  • Performance of a Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our Services, preventing fraud, and ensuring network security, provided these interests are not overridden by your rights and freedoms.
  • Legal Obligation: When processing is necessary to comply with our legal obligations.
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